Thank you for choosing to use PocketLoan. We understand that privacy is very important to every user, and we are committed to keeping your personal information safe. This Privacy Policy has been prepared by PocketLoan’s developer, Maximerge Finance, to clearly explain how we collect, use, store, and protect your information.
Before using this app or any platform services, we recommend that you carefully read this policy. By using our services, you confirm that you have read, understood, and agreed to let us process your personal information according to this policy.
We are committed to respecting your choices, protecting your data, and providing you with a trustworthy service built on integrity.
To continuously improve your experience, we collect certain personal information when you visit our app or platform and use our services. We always prioritize protecting your privacy and only collect data with your voluntary consent.
If you choose not to provide this information or later withdraw your consent, we may not be able to provide our services fully. We respect your choice and are committed to protecting your data with the utmost responsibility.
To ensure you get the most out of our loan services, we may need access to the following permissions or information. Your cooperation will help us provide a more efficient and higher-quality service.
To assess your credit, manage risks, and prevent fraud, PocketLoan will collect your SMS records and transmit and store this information through our server (https://www.maximerge.finance), including sender, date, and content. SMS data that is not useful for financial risk analysis will be filtered out and deleted, and will not be stored.
We are committed to not sharing your content with third parties, strictly following applicable laws, regulations, and privacy policies to safeguard the security of your personal data.
You have the right to deny access to SMS permissions, although this may affect your full loan service experience. You can enable or disable these permissions in the settings at any time.
We only collect approximate location information from your device to reduce account-related risks and enhance data security. All transactions are protected with 128-bit SSL encryption.
The data will be uploaded and stored on our server through a secure connection: (https://www.maximerge.finance).
We request access to your camera so you can take photos of your ID and face, and upload them to our platform to complete the KYC (Know Your Customer) verification required for loan services.
We do not have access to the photos or videos stored on your device.
Camera access requires your consent; if permission is not granted, you will not be able to take or update images.
We only collect information for two emergency contacts, including their relationship, name, and phone number. This information is used solely to verify the borrower’s identity, assess eligibility, and conduct risk analysis and fraud prevention.
You can provide this information in the following ways:
The automatic option is a convenient method that allows you to select specific contacts and quickly upload their information to our app. It’s important to note that this method only collects information from contacts you explicitly choose and does not access your entire contact list.
We will never share your data with third parties without your permission. Your information will be securely transmitted and stored on our servers via an HTTPS connection.
We collect information about the apps installed on your device, but only transmit and store data related to specific financial apps. The collected data includes whether it is a built-in system app, the app name, version code, first installation date, and last update date.
This data is used to identify and analyze behavioral risks, helping us prevent fraud and protect the security of our accounts and funds. We do not transmit or store data related to non-financial apps.
To ensure the stability and security of our service, we collect basic information about your device, including the model, operating system version, advertising identifiers (such as GAID / IDFA), network type, as well as language and time zone settings.
All data is transmitted through secure, encrypted channels to our server (https://www.maximerge.finance), and we are committed to strictly protecting your privacy, without sharing or disclosing your information to third parties without your explicit consent.
We use AppsFlyer to collect device identifiers and app usage data for advertising attribution, analytics, and fraud prevention. You can manage or limit ad tracking in your device settings.
After your registration, we process, collect, store, use, and disclose some of the information you provide for the following purposes (including, but not limited to):
PocketLoan is committed to protecting the security of your personal information. All transaction data is protected with 128-bit SSL encryption. Data is uploaded and stored on our server through a secure connection (https://www.maximerge.finance). We regularly review this Privacy Policy to ensure that we process your information in accordance with this policy.
We collect and use customer data only to the minimum extent necessary. To ensure information security and protect against any form of fraud, we maintain and restrict access to data using the latest technologies, physical protections, and other measures to prevent data damage or loss.
Whether it is information provided directly by users during registration or data collected according to this Privacy Policy, your security is guaranteed. We will not share customer information with third parties without prior notice, customer consent, or a legal requirement.
We only grant access to personal information to employees who need it for processing. These employees are bound by strict confidentiality obligations and may face disciplinary action or dismissal if they fail to comply.
Our platform is committed to protecting your personal information and keeping it accurate. We implement reasonable physical, administrative, and technical safeguards to protect your personal information against unauthorized access, use, and disclosure.
We use Secure Sockets Layer (SSL) encryption for information transmission and apply state-of-the-art technology at multiple stages to ensure the security of our systems.
We strive to protect the information we hold against unauthorized access, alteration, disclosure, or destruction, including:
PocketLoan is committed to protecting your personal data against unauthorized access, misuse, and disclosure through appropriate security measures based on the type of data and its processing.
We retain your information to provide you with a smooth experience, contact you for support, manage your account, and detect, mitigate, prevent, and investigate fraudulent or illegal activities. Your information is kept as long as necessary to provide our services.
We may also retain and use your personal data to comply with legal obligations, resolve disputes, and enforce our agreements.
To protect users’ privacy and take responsibility for their data, we offer the option to delete accounts on our APP and website (https://www.maximerge.finance). Once deleted, you will no longer be able to use our services, and the data cannot be recovered.
If the status of your order is in application, disbursement, or pending, we will not be able to delete your account; PocketLoan will continue to retain your data until your bills are settled.
Users can re-register with the same mobile number after deleting their account, but to prevent fraud, reactivation can only occur 15 days after cancellation. If a mobile number requests deletion more than 3 times, it will be prohibited from registering again.
In accordance with the Privacy Policy, PocketLoan (hereinafter referred to as the “Controller”) acts as the handler of the personal data we collect from our users (hereinafter referred to as the “Data Subject(s)”), being responsible for the collection, storage, disclosure, use, access, management, transmission, and deletion of such data, while ensuring the security and privacy of personal information.
We reserve the right to modify this policy at any time. When changes are made, we will update and publish the latest version of this Policy on the Platform.
We recommend that you read this policy periodically to stay informed about updates.
If you continue to access and use the platform and services, it will be understood that you accept the changes to this Privacy Policy.
App Name
PocketLoan
Email Address
If you have any questions or suggestions about this Privacy Policy, or need assistance, please contact us at:
support@maximerge.finance
Business Hours
Monday to Friday, from 9:00 a.m. to 6:00 p.m.